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In the meantime, check out our recent blogs for ways to improve your client service offerings today. Or take our FREE Client Service Self-Assessment if you haven't taken it yet.

May 6, 2019

Taking The Heat Out Of Heated Discussions

Your project is going well, no unusual issues have come up. But on a Friday afternoon your client calls uncharacteristically agitated...

Apr 10, 2019

Giving Clear Instructions, Don’t Make This Mistake Twice

Your project is going relatively smoothly, no unforeseen issues have arisen. At one point, your client requests a minor modification...

Mar 3, 2019

What Your Clients Need, But Don’t Ask For

Your client calls very upset because you did not do what you said you were going to do. And because of this, their Board is talking about...

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