A Leader in Customer Satisfaction and Employee Retention Market Research
See how your firm's internal client service processes measure up to industry best practices. Receive immediate results, including your score and suggestions for improvement.
2 minutes or less
Based on our 26 years of experience conducting thousands of client perception interviews, we’ve identified the key drivers that determine a firm’s success with client service and client retention.
Take this FREE Self-Assessment to:
Discover what the drivers of a firm’s client service success are.
See how your firm’s efforts compare to best practices.
Determine your firm’s level of engagement with each.
Prioritize your client service activities and sharpen your firm’s competitive edge.
The average time to complete the Self-Assessment is 2 minutes or less, while the average value is limitless…
Your Self-Assessment answers are completely confidential and won’t be shared with anyone.