A Leader in Customer Satisfaction and Retention Market Research

* Client service refers to the sum total of all activities engaged in during a project, in addition to meeting the clients’ technical expectations for deliverables. Client service activities include, but are not limited to:  approaching projects from the mindset of collaborating with clients as a team; fostering open communication; responding promptly to phone calls, issues and concerns; identifying and resolving issues effectively; communicating proactively and as per clients’ preferences.