Common Misconceptions About Obtaining Independent Client Feedback

* Client service refers to the sum total of all activities engaged in during a project, in addition to meeting the clients’ technical expectations for deliverables. Client service activities include, but are not limited to:  approaching projects from the mindset of collaborating with clients as a team; fostering open communication; responding promptly to phone calls, issues and concerns; identifying and resolving issues effectively; communicating proactively and as per clients’ preferences.

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