A Leader in Customer Satisfaction and Employee Retention Market Research
What You Receive
Receive timely, candid, and actionable insights from clients telling you how you can improve their experiences with your organization.
Individual Client Interview Responses Receive candid and detailed interview responses from each client describing their experiences with your firm.
Executive-level Analysis of Responses Receive a comprehensive summary of your clients’perceptions and executive-level analysis of the positives and negatives of working with your firm and what improvements are needed.
Critical Client Alerts Receive a real-time alert when a client interview uncovers a critical problem that, if not responded to, could negatively impact the project/relationship.
Happy Client Alerts Receive a real-time alert when a client interview demonstrates an enthusiastic endorsement of working with your firm.
