A Leader in Customer Satisfaction and Employee Retention Market Research
We identify potentially relationship-damaging issues, customer service wins and failures, and deliver actionable insights.
Gain valuable insights, increase client satisfaction and loyalty, and retain your hard-won clients.
Gain valuable insights, increase employee satisfaction, and retain your most valuable resources.
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Through their 26 years of experience and proven results, Customer Follow Up, Inc. has developed a systematic process that delivers consistent, objective, timely, and insightful feedback helping their clients scale to the top of their industry.
See how your firm's internal client service processes measure up to industry best practices. Receive immediate results, including your score and suggestions for improvement.
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"The real value of Customer Follow Up, Inc.’s service is the systematic and recurring follow-up process of obtaining feedback from clients."
President and CEO, Burns Engineering
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