CUSTOMER FOLLOW UP, Inc.
About Us
What We Do
R.O.I.
Our Clients
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Case Histories
Some of the Company We Keep

Our clients range from multimillion-dollar corporations whose products are used worldwide, to well-established small businesses. One element they all have in common is their relentless pursuit of providing exceptional customer service.

 

 

Abundance Wealth Counselors, LLC

Abundance Wealth Counselors, LLC

www.abundancellc.com

A firm devoted to advising the affluent on wealth transfer, asset protection, and philanthropic planning.

Jamie Felker - AIF / Chief Operating Officer

 

 

Affinity Connection

Affinity Connection, Inc.

www.2stayconnected.com

A 30-year old company specializing in fraternity alumni relations.

Mark Luellen - National Director of Sales and Programming

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Adelphia Business Solutions

www.adelphia-abs.com

A telecommunications provider and subsidiary of Adelphia Communications Corporation, one of the nation's largest multiple-system cable operators.

Bob Guth - Vice-President of Business Operations
Amy Black - Regional Customer Care Manager

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America’s Carpet Outlet

A leading regional supplier of a wide variety of floor coverings.

George McMurtry - Owner

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Associated Commercial & Home Maintenance

A leader in central Pennsylvania's facilities management business. Located in State College, home of Penn State University, Associated Commercial & Home Maintenance is responsible for the maintenance of over 1500 rental units and 13 high-rise apartment buildings.

Mark Bigatel - President

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Ben Franklin Technology Partners

Ben Franklin Technology Partners

www.benfranklin.org

A statewide network that fosters innovation to stimulate Pennsylvania's economic growth and prosperity. BFTP supports the development and application of new products, technologies, and ideas among entrepreneurs and established companies.

John Vidmar - Director

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The Burns Group

The Burns Group

www.burns-group.com

The Burns Group provides professional design and construction management and design/build services. The Burns Group, consisting of Burns Engineering, Inc. and Burns Infrastructure, L.P. is a consulting organization, driven to provide solutions that build our clients’ future.

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Bryce Jordan Center

The Bryce Jordan Center at the Pennsylvania State University

http://www.bjc.psu.edu

A nationally acclaimed entertainment venue hosting internationally known performers such as Reba McEntire, Bruce Springsteen, The Rolling Stones and Billy Joel.

Bernie Punt - Director of Sales and Marketing

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C-COR.net

C-COR.net

www.c-cor.net

A leading provider of high-quality hybrid fiber coax technology and services used to facilitate and manage delivery of video, high-bandwidth data and voice over advanced broadband networks.

David Woodle - CEO & President
David Eng - Sr. VP of North and South American Sales

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College Loan COrporation

College Loan Corporation

www.collegeloancorp.com

A national firm specializing in financing college educations by offering a variety of loan packages and consolidation programs to parents, undergraduates and graduate students.

Joe Kakaty - Vice-President of Business Development

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Comcast Spectacor

Comcast Spectacor

www.comcast-spectacor.com

Comcast-Spectacor is a Philadelphia-based sports and entertainment firm which owns the Wachovia Center where the Philadelphia Flyers of the National Hockey League and the Philadelphia 76ers of the National Basketball Association play. Comcast-Spectacor is also the principal owner of Global Spectrum which manages and operates public assembly facilities world wide.

Rick Campbell - Director, Premium Seating

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Enron Energy Information Systems, Inc.

Enron Energy Information Systems, Inc.

A leading publisher of facility management software and a wholly owned subsidiary of Enron Energy Services.

Phil Gelenberg - former Director of Sales

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Glenn O. Hawbaker, Inc.

Glenn O. Hawbaker, Inc.

www.goh-inc.com

Premier heavy construction company serving Pennsylvania and offering products and services which include asphalt production quarrying, concrete construction, utilities work and heavy-equipment rentals.

Dan Hawbaker - President & CEO
Bob McDaniel - Sales & Project Administration

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IPS

Integrated Project Services (IPS)

www.ipsdb.com

A full-service engineering, design/build, validation and compliance company dedicated to assisting biotech and pharmaceutical companies improve operations, revitalize facilities and stay compliant in a challenging regulatory environment.

 

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ISPE

International Society of Pharmaceutical Engineers (ISPE)
Knowledge Management Task Force

www.ispe.org

ISPE is a worldwide, not-for-profit volunteer Society of technical professionals who apply their practical knowledge in the life sciences industries.

Andrew Signore, P.E.
Chair of the Knowledge Management Task Force

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Leitzinger Imports

Leitzinger Imports

www.leitzinger.com

Central Pennsylvania's premier auto dealership established in 1972 and specializing in well-crafted automobiles such as Mercedes-Benz, BMW and Nissan.

Rob Tawse - Sales Manager

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Mauch Chunk Trust Company

An independent, locally owned financial service company offering a full range of banking services.

Pat Reilly - President

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tripoint global

Formerly Maxtech, Inc.

www.tripointglobal.com

World leader in the design and manufacturing of high tech RF and microwave telecommunications components for the satellite earth station market. Subsidiary of Vertex Communications Corp.*

Dean Bunnell - Former owner

* Recently sold company.

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Morefield Communications

Morefield Communications

www.morefield.com

A leading Pennsylvania supplier of communication and networking systems for businesses.

Carol Harris - Director of Professional Services

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Omega World Travel / Rocky Mountain Wilderness Adventures

Premier full-service travel agency providing business and leisure travel accommodations.

Brent Pasquinelli - Owner

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Rodabaugh Maytag Home Appliance Center

One of central Pennsylvania's leaders in sales and service of Maytag products.

Craig Rodabaugh - President

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S&A Homes

S&A Homes

www.SandAhomes.com

One of Pennsylvania's leading full-service general contractors for residential, multi-family, industrial and commercial construction. S&A Homes currently serves Pennsylvania and West Virginia and has built over 10,000 homes in the past 30 years.

Bob Poole - Chief Executive Officer
David Grimm - Vice President of Business Operations

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Wonderland Charter School

www.wonderlandcharter.com

Wonderland is a public school chartered by the Pennsylvania Department of Education, teaching innovative early childhood classes

Hal Ohnmeis - Business Advisor, Board of Directors

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Wynwood Associates

www.wynwood.net

A leading builder of high-end, one-of-a-kind luxury homes based in Andover, Massachusetts.

Todd Wacomb - President

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© 2002-2007, CUSTOMER FOLLOW UP, Inc.

 

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The services of CUSTOMER FOLLOW UP offer a personal and effective means to obtain the patron feedback that we need in order to ensure that we are servicing our patrons effectively. We used the information from CUSTOMER FOLLOW UP to help us secure additional business and to strengthen relationships with existing box holders. Their reports were impressive and were received favorably throughout the administration at Penn State University. We will definitely use them again”

—Bernie Punt
The Bryce Jordan Center

We checked out CUSTOMER FOLLOW UP before we decided to work with them, and they got very high praise from all of their previous clients. I was very impressed with their track record.”

—Hal Ohnmeis
Wonderland Charter School

 
 
CUSTOMER FOLLOW UP, Inc.